Redesigning Trust: How TPS Built a Digital Presence That Reflects Their Values

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about TPS

Total Print Solutions is a local business based in the South West of England, providing reliable print supplies and customised print solutions to businesses across the region. Known for their dependable service and industry knowledge, their digital presence didn’t reflect the quality or trust they delivered in person.

The Challenge

What started as a one-off marketing workshop quickly revealed deeper frustrations. The company had a website they didn’t like—overpriced, underperforming, and misaligned with their goals. They were also wary of digital service providers due to past negative experiences.

It became clear that beyond the tech, what they really needed was a partner who could align with their values and support their growth without the inflated costs.

Our Solution

We began by conducting a business strategy session to clarify their goals and uncover key pain points in their existing setup. Then we designed a new website that reflected their professionalism and reliability—clean, functional, and easy to navigate.

The new platform included:

  • A blog for thought leadership and educational content

  • Lead capture funnels for mailing list growth

  • Downloadable resources like e-books and brochures to guide prospects through their print journey

We also supported them with the design and creation of marketing assets, including digital brochures and social content tailored for platforms like LinkedIn, Facebook, and Instagram.

The Impact

The technology that we use to support TPS

WordPress
Mailchimp
Aipex Hosting
Adobe Suite
Canva
Google Workspace

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