Total Print Solutions is a local business based in the South West of England, providing reliable print supplies and customised print solutions to businesses across the region. Known for their dependable service and industry knowledge, their digital presence didn’t reflect the quality or trust they delivered in person.
The Challenge
What started as a one-off marketing workshop quickly revealed deeper frustrations. The company had a website they didn’t like—overpriced, underperforming, and misaligned with their goals. They were also wary of digital service providers due to past negative experiences.
It became clear that beyond the tech, what they really needed was a partner who could align with their values and support their growth without the inflated costs.
Our Solution
We began by conducting a business strategy session to clarify their goals and uncover key pain points in their existing setup. Then we designed a new website that reflected their professionalism and reliability—clean, functional, and easy to navigate.
The new platform included:
A blog for thought leadership and educational content
Lead capture funnels for mailing list growth
Downloadable resources like e-books and brochures to guide prospects through their print journey
We also supported them with the design and creation of marketing assets, including digital brochures and social content tailored for platforms like LinkedIn, Facebook, and Instagram.

The Impact
- Rebuilt trust with a website that reflects the company’s values and offering
- Delivered premium design without a premium price tag
- Provided downloadable tools and educational content for customers
- Created a new channel for email marketing and lead generation
- Supported ongoing content strategy across multiple platforms
- Built a strong, lasting partnership based on transparency